Privacy Policy
Introduction
This Privacy Policy ("Policy") applies to Nexly LLC ("Nexly," "we," "us," or "our") and governs the collection, use, and disclosure of personal information in connection with our social media application, website, and related services (collectively, the "Services"). By using the Services, you agree to the data practices described in this Policy. Where required by law (e.g., GDPR/UK GDPR, CPRA), we rely on legal bases such as consent, contract, and our legitimate interests.
Information We Collect
Account Data: Username, display name, email address, password (hashed), and profile details you choose to add (e.g., bio, avatar).
User Content: Posts, comments, messages, media (photos/videos), and related metadata you upload or generate.
Device & Usage Data: App version, device identifiers, OS, language, crash logs, and analytics on how you use the Services.
Payment & Transaction Data: We do not store full payment card numbers. Purchases are processed by third-party payment providers and/or app stores. We may receive limited details such as a transaction ID, payment status, and receipt metadata.
Optional Data (with permission): Camera, photo library, microphone, contacts, and location data (see "Mobile Device Permissions" below).
How We Use Personal Information
- Provide, maintain, and improve the Services you request.
- Personalize content, features, and recommendations.
- Communicate with you about your account and updates.
- Provide support and respond to inquiries.
- Process purchases and verify transactions.
- Monitor safety, security, abuse, and fraud.
- Comply with legal obligations and enforce our Terms.
- Perform analytics and product research.
- Other purposes with your consent.
Mobile Device Permissions
With your consent, the app may request access to certain device features. You can enable/disable these anytime in your device settings (permissions may be required for specific features to function).
Camera: To capture photos/videos for posts, stories, or your profile. Images/video are uploaded only when you choose to do so. We do not access the camera when the feature is not in use.
Photos/Media Library: To select existing media for upload or to save content locally (if you choose).
Microphone: To record audio for videos/voice features (if you choose).
Location (Approximate/Precise): To tag content with a location, show location-based features, or improve recommendations—only if you grant permission.
Contacts: To help you find friends (e.g., by matching hashed contact identifiers). We do not import contacts without your consent, and you can disable this at any time.
Notifications: To send push notifications about activity (e.g., likes, follows, messages). You can manage these in your device settings.
Payments & In-App Purchases
Payments may be processed by app stores (e.g., Apple App Store/Google Play) or third-party processors. Nexly does not store full payment card details. We receive limited transaction information for fraud prevention, fulfillment, and support. Please review the processor's privacy policy for details on their data practices.
Sharing Information with Third Parties
We do not sell, rent, or lease your personal information. We may share data with trusted service providers that assist with hosting, analytics, customer support, messaging, content moderation, and payments. These providers are bound by confidentiality and security obligations and may only use data as instructed by Nexly.
We may disclose information if required by law, to protect rights, safety, and security, or in connection with a corporate transaction (e.g., merger, acquisition). We may transfer data to countries other than your own; where we do, we use appropriate safeguards permitted by applicable law.
User Content Visibility
Content you post may be visible to other users or the public depending on your settings and app features. Please do not share sensitive personal information in public content. You can delete your content in the app where available or contact us for assistance.
Cookies, SDKs & Analytics
We and our providers use cookies, mobile SDKs, and similar technologies to operate the Services, remember preferences, measure performance, and improve features. You can control certain cookies via your browser and manage app tracking/advertising preferences in your device settings where supported.
Data Retention
We retain personal information for as long as your account is active or as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose. We delete or anonymize data when it is no longer needed for the purposes described in this Policy.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure, and we cannot guarantee absolute security. Transmissions over networks may occur unencrypted and involve adaptations to meet technical requirements.
Your Rights (GDPR/UK GDPR, where applicable)
If you are located in the EEA, Switzerland, or the UK, you may have the right to request access, correction, deletion, restriction, portability, and to object to certain processing, as well as the right to withdraw consent. You may also lodge a complaint with your local supervisory authority. Nexly LLC is the data controller for Services provided directly by Nexly.
US State Privacy Rights (e.g., California)
Depending on your state of residence, you may have rights to request access, correction, deletion, portability, and to opt out of certain targeted advertising or sharing. Nexly does not "sell" personal information as defined by applicable law. If our practices change, we will update this Policy and provide required opt-outs. You will not be discriminated against for exercising your rights.
Right to Deletion
Subject to certain exceptions, upon receiving a verifiable request, we will delete your personal information and direct our service providers to do the same. We may retain information as permitted by law (e.g., to complete a transaction, detect security incidents, debug, comply with legal obligations, or for internal uses aligned with your expectations).
Children's Privacy
We do not knowingly collect personal information from children under the age of 13 (or the age of digital consent in your jurisdiction). If you believe a child has provided us personal information without parental consent, please contact us and we will take appropriate steps to delete such information.
Email & Push Communications
We may send emails or push notifications about account activity, security alerts, and updates. You can opt out of marketing emails via the unsubscribe link and manage push notifications in device settings. We may track open/click rates to improve deliverability and relevance.
Links & Third-Party Services
The Services may link to third-party websites or integrate third-party services. Their privacy practices are governed by their own policies. Please review those policies before sharing information with them.
Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices or legal requirements. If changes are material, we will provide notice (e.g., in-app, email) and indicate the effective date. Your continued use of the Services after the effective date constitutes acceptance of the updated Policy.
Contact Us
If you have questions or wish to exercise your privacy rights, contact us at info@nexlyapp.com.
Nexly LLC
3236 Hall Ave SE, Buffalo, MN 55313, USA
Effective as of September 18, 2025